Warranty Policy

Consumer Warranty and Product Support

At Oltlfdxl, we're committed to providing products that offer lasting comfort and exceptional value. Whether comfort means blissful days lounging in a hammock on a sunny day, the peace of mind of lounging on a cot in a shelter after a hurricane, or providing a safe and cozy home for nesting chickadees, we want our products to excel in their intended purpose.

When sourcing, we select strong factories that share our values and treat their employees well. We specify premium materials and implement stringent controls to ensure the consistent high quality of our designs.

We guarantee every item that leaves our warehouse to be free from manufacturing defects for one year. Therefore, we will happily repair or replace any product that fails to satisfy the end user due to defects in materials or workmanship.

Our products are designed to withstand the typical use associated with outdoor and leisure applications. To prevent premature aging, we recommend storing hammocks and furniture indoors when not in use. We cannot guarantee against natural weathering, normal wear and tear, or failures caused by improper use. Because our products may be subjected to unusually harsh and unpredictable conditions in use by institutional, government, and military customers, this warranty applies only to products sold to consumers.

If you have any questions about your product or any issues with its use, please contact us. We believe email is the most effective method of communication and recommend contacting us at Support@oltlfdxl.shop. We typically respond to inquiries within one business day.

If your needs are urgent or email is not an option, please call us at (435) 699-3201.